Privacy Policy

Floops Collectibles values your privacy and personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website hosted on Wix (www.floopscollectibles.com) or purchase products. In accordance with applicable U.S. state privacy laws, including Virginia’s VCDPA and California’s CCPA/CPRA, this policy also outlines your rights and how you can exercise them.

​

1. Information we collect

 

We collect personal information necessary to provide our services, including:

​

- Your contact details like name, email and shipping address

- Technical data like your browser, device and IP address 
- If you create an account we collect data like your username
- If you send us feedback, service requests, or other inquiries, we collect those communications to respond and improve our services

- Information about your order including the payment details and transaction history

​

In addition to that, we may process data for analytical purposes, so we can understand how visitors use our website and improve our services. For that we may use analytics tools provided by Wix and by Google Analytics. Google Analytics collects information such as your IP address, device type, browser, and interactions with our site. This information is used to evaluate website traffic and usage patterns. Such data is only collected if you opt in via our cookie banner. You can manage your cookie preferences at any time through our banner or via the browser settings. In addition, Google provides a browser add‑on to opt out of Google Analytics tracking.

​​

2. How we use your data​

​

We use your information for different purposes, including:

​

- Complying with legal obligations

 - Processing, fulfilling and shipping your orders

- Providing customer support and responding to inquiries

- Improving our website and services through analytics

- Transactional communications like shipping updates

​

3. When we share your data

We take your privacy very serious and therefore don't sell your personal information to third parties. We only share it when necessary to perform certain services, including:

- Wix for analytics, payment processing and website hosting
- Payment processors like credit card companies
- Shipping carriers like FedEx, UPS and USPS

​

These providers are only authorized to use your data as necessary to perform their services.

​

4. Cookies and Tracking

 

Our website uses cookies and similar technologies to:

 

-Analyze traffic

- Guarantee our website functionality

- Help us improve our services

- Support marketing

 

You can manage or disable cookies at any time through your browser settings or our cookie banner. Please note that disabling cookies may affect certain features of our website.

​

5. Your Privacy Rights​

​

As a Virginia-based business, we comply with the Virginia Consumer Data Protection Act (VCDPA). Virginia residents have the right to:

​

- Access their personal data.

- Correct inaccuracies.

- Obtain a copy of their data in portable format.

- Opt out of targeted advertising, sale of personal data, or profiling.

- Request deletion of their personal data.

​

California residents have similar rights under the California Consumer Privacy Act (CCPA/CPRA), including:

​

• Right to non-discrimination for exercising privacy rights.

• Right to opt out of data sales (we do not sell personal data).

• Right to know what personal data we collect.

• Right to request deletion.

​

Residents of Colorado, Connecticut, Utah, Delaware, Iowa, Nebraska, New Hampshire, New Jersey, and other states with privacy laws may have comparable rights. We honor these rights to the extent required by law.

​

6. GDPR

​

European Union residents are entitled to specific protections under the General Data Protection Regulation (GDPR). These include the rights to access, correct, delete, restrict, and transfer their personal data, as well as to object to certain types of processing. Floops Collectibles recognizes and respects these rights, and we will honor them whenever applicable to ensure compliance with international data protection standards.

​

7. Data Retention

​

We retain personal information only as long as necessary to fulfill essential purposes such as complying with legal obligations, completing order fulfillment, and resolving disputes.

​

8. Data Security

​

We use appropriate organizational and technical measures to protect your privacy and personal information. This includes safeguards such as encryption and secure payment processing. Our website is hosted on Wix, which provides industry‑standard security features and compliance measures to help protect your data.

​

9. Children’s Privacy

​

Our website is not directed to children under 13, and we do not knowingly collect personal information from minors. If we learn that we have collected data from a child, we will delete it immediately. Parents or guardians can also contact us if they believe we may have collected information from their child and request deletion of that data.

​

10. Contact Us​

​

For questions or to exercise your privacy rights, please contact us at floop@floopscollectibles.com.

​

11. Changes to this Policy

 

If our policy changes, we inform you by updating this page and revising the “Last Updated” date.

​​​​​​​​​​​

​